Privacy Policy

Controller and contact

Controller: Nix (operation in Brazil). Data Protection Officer (DPO): contact through the website support channels.

Data we collect

• Account and contact data (e.g., email).
• Authentication and session data.
• Payment data (processed by partners such as Stripe and Efi).
• Technical data such as IP, browser and cookies.
• Device fingerprint for security and fraud prevention.
• Discord-related information (e.g., ID/user) when linked.
• Technical logs, events and errors for support and security.

How we use data

• Process purchases, renewals and support.
• Prevent fraud and abuse.
• Maintain platform security.
• Improve user experience.
• Authentication with integrated platforms (e.g., Discord).

Sharing

We do not sell your data. We only share with providers essential for service operation, such as payment processors and infrastructure.

Payments

Payment data is processed by PSPs. We do not store complete card data; we only receive status, identifiers and transaction metadata.

Cookies and similar

We use essential and performance cookies. Analytical or marketing cookies, when applicable, depend on consent.

Legal basis (LGPD)

• Contract execution for service provision.
• Legitimate interest for security and improvement.
• Consent when required (e.g., marketing).
• Compliance with legal obligations.

Storage and security

We adopt technical and organizational measures to protect data against unauthorized access, alteration or loss.

Your rights

You can request access, correction or deletion of your data when applicable, in accordance with Brazilian legislation.

Retention

We retain data only for the time necessary to fulfill legal, contractual and security purposes.

International transfers

We may use providers abroad, with appropriate legal mechanisms for data transfer.